Hey steakfans, I’m writing this one from the Phoenix airport after Charley’s 2010 Annual Convention. Before takeoff, I just had to get a post out to everyone to talk about a fantastic trip.

Gathered this year in sunny Scottsdale, AZ, we were close to five hundred attendees, from franchise owners and GM’S to corporate staff and executive team members, all ready to talk steak. (more…)

Charley’s will be hosting its franchisee owners convention this June in order bring franchisees together to collaborate, share best practices and learn about what’s on tap for 2010-2011. So, we interviewed marketing director, Betsy Wright about what franchisee’s can expect from the event and why collaboration opportunities like these are so important for successful franchises. (more…)

We’re trying out some new style. A few weeks ago we rolled out a new look and feel in Rockford, Illinois.

The restaurant looks great. We’ve got a new interior design with some big signage and classic philly shop visuals. Come check it out. We set up shop at 7038 Walton Street, Rockford, Illinois 61108. (more…)

If you’ve ever had a philly steak from Charley’s, you’ve got good taste, a knockout smile, and brains like Einstein. In a word, you’re awesome. I salute you!

Here’s the dish: we both know the steak is good, but it’s high time we demonstrated a top secret peek at our special sauce. We searched high and low to find this stuff and it didn’t come easy: it took lots of hard work, tinkering and late-night grilling. We’ve been working on this stuff for decades, and it’s time to show off the result. (more…)