Accessibility Statement

Last updated: September 16, 2026

Gosh Enterprises, Inc. and its Charleys Philly Steaks brand are committed to making our website usable by everyone, including guests with disabilities. We want every guest to be able to browse our menu, find a location, place an order, and participate in our rewards program.

Our Approach

We look to the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) as the standard for our website, and we work on an ongoing basis toward conforming to those guidelines. Accessibility is a continuing effort rather than a fixed endpoint, and we remediate issues as they are identified.

What We Are Doing

We have partnered with Allyant, a third-party digital accessibility firm, to audit and help remediate our website. Testing includes both automated scanning and manual evaluation by accessibility professionals and by users of assistive technology, including screen reader users. We consider accessibility in the development of new and updated content, and we address issues identified through testing and through guest feedback.

Ongoing Updates

Our website changes frequently as we add menu items, promotions, and new features. Our guests also use a wide range of browsers, devices, screen readers, and other assistive technologies, and those technologies are themselves updated regularly. We do our best to ensure that everything on our site works well across those combinations, but from time to time an individual page or feature may not perform as intended. When that happens, we work to correct it. We appreciate your patience, and we welcome your feedback.

Third-Party Content

Some content and functionality available through our website is provided by third parties, including third-party delivery marketplaces, payment processors, and gift card providers. We do not control those platforms and are not responsible for their accessibility, but we welcome reports about them and will raise them with the provider.

Contact Us

If you have difficulty using any part of our website, or if you would like assistance accessing our goods and services in an alternate format, please contact us at feedback@charleys.com. Please tell us the page or feature involved, the assistive technology you were using, and the nature of the problem.