Employees at Charleys Philly Steaks during the grand opening celebration for the Lakewood City Center location in Lakewood, Ohio.

Making the Most of Charleys Rewards

Do you have a passion for Charleys Philly Steaks’ Cheesesteaks and enjoy getting free stuff? With the Charleys Rewards loyalty program and app, we make it easy for guests to get offers pretty regularly.

Catching Up With the Times

Charleys Philly Steaks fans may remember our old Buy 7 card program—7 cheesesteak purchases (with 1 stamp per cheesesteak) would earn guests a free cheeseseteak! While the program was popular, stamps were tracked on a physical paper card. We wanted to make sure our new program allowed guests to earn offers even more frequently AND make it easy to track purchases right on their phones!

When you sign up for the NEW Charleys Rewards program and download the app, you’ll score a $5 reward right away. From there, every dollar you spend earns you one point—and once you hit 100 points, you’ll get another $5 off reward!

Perks of the Charleys Rewards Program

Offers aren’t just limited to the sign up reward and points though—other benefits of the loyalty program include:

  • Getting new offers (like FREE FOOD) each month! The Charleys brand likes to celebrate, and they create new promotions each month that tag onto fun National Holidays, seasonal trends, and more!  These offers include:
    • FREE menu items—like a free drink, cheesesteak, or fries
    • Dollars off menu items, such as the $5 sign up offer
    • Happy Hours—a discounted price on select items during a specific time frame
    • Surprise Offers—visit within a designated time frame to win a surprise offer or amount of extra points
    • Check-In Offers—make a purchase with your app to earn an exclusive reward
  • Opportunities to earn EXTRA POINTS so that you can snag your $5 reward even faster! Loyalty guests can enjoy: 
    • Double Point Mondays and earn 2x points for any purchase made that day in-store and online.
    •  Double Points EVERY DAY for online and mobile orders. Guests can save time by ordering ahead on-the-go and skipping the line with a scheduled pick up. Charleys also offers delivery through the app and order.charleys.com.  
    • Enjoying 20 extra points with each friend referral. Each member has a unique invite code that can be shared when they refer a friend to the app. Once the referral creates an account and makes their first purchase with Charleys Rewards, 20 extra points will be added to your account!
  • Snagging free food for your Birthday and Charleys Anniversary! One week before a guest’s birthday, they will receive a reward in their account for a free small cheesesteak. This offer can be redeemed up to one week after their birthday. In order to qualify for this reward, the birthday must be connected to your rewards account and can be set up during the sign up process. Rewards members can also enjoy a reward for free gourmet fries each year on their app anniversary. This is tied to the day you downloaded the app and created your account.
  • Being the first to know about all things Charleys! This includes new menu item announcements, upcoming promotions, and contests on social media. We communicate with Charleys Rewards guests through a variety of channels like: email, push notifications, and in app messaging.

 Sign up today and embark upon your journey towards cheesesteak bliss. (P.S. You’ll get $5 toward your first order when you get the app!) Download Charleys Rewards in Google Play or the Apple App Store.